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Recent Posts

Creating And Maintaining A Successful Network

Posted by Griffin Ball on Oct 19, 2017 4:44:09 PM

Consolidating your Network

Have you ever wondered just how your IT guy does it? Maintaining a successful network like that? Maybe you own a small business and are searching for a cheaper way to handle all your IT needs, without hiring a full-time tech guy. Consolidating your IT and managing your network should be at the top do your to-do list then... We have created an eBook outlining how you can manage your own network!

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Topics: Harmony, IT services, Managed Service Provider

What it is like working for an IT Company in Elmore, Ohio?

Posted by Laif Thorbahn on Oct 17, 2017 5:01:28 PM

Elmore is a small rural town with which it exports mainly antiquesTractors are a commonplace, but when most of the population is 65+, golf carts are just as frequent of a sight. The town grew originally from their old exporting of cars named after the town, but The Elmore faded away leaving only the town behind. (This was due to the railroad leaving.) It won many awards in the late 1800s for endurance and stamina and the town, showed a version of that strength as well. After all these years later, it has still been a town that reinvents itself to overcome their obstacles. It is far enough from 'the city' to have spotty at best cell reception, but being remote is not all that bad... Elmore's package comes with many attractions from a bike trail and an ice cream shop, to a wine-tasting bar and a botanical garden.

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Topics: IT services

What is RAM and how does my computer use it?

Posted by Laif Thorbahn on Oct 12, 2017 3:45:00 PM

RAM, also known as random access memory or sometimes system memory, is one of the more important parts of your computer. It is usually associated with DRAM, which is the type of memory module. It is responsible for a majority of the “traffic” that a computer manages. It is what allows programs to open and lets functions work. Random access memory is most comparable to our short-term memory, we use it all the time to process what we are doing in the moment, but forget most of it later.

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Topics: Harmony, IT services

Digital Signage: Advertise & Inform, Instantly

Posted by Griffin Ball on Oct 10, 2017 4:02:00 PM

What if you could use something to advertise your brand, send out alerts, and inform your employees all in real-time?

Digital signage is your one platform to accomplish it all.

A large format display, or LFD, has versatility beyond the normal TV conventions. An LFD could sit in your business, turn on/off according to a schedule, and display posters, adverts, general messages, and even engae with people.

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Topics: Harmony, IT services

The Clutter Folder

Posted by Griffin Ball on Oct 5, 2017 3:50:00 PM

Office365 users may have encountered a unique folder in their mailbox.

It's called the Clutter folder, and I'll give you a quick, un-cluttered break-down.

I'm sure you know what the Junk folder is and how it catches all of the e-mails you don't want to see. Well a byproduct of this is that it helps you get to what's important without having to wade through all of the garbage.

Clutter is similar, but imagine it on a higher tier as it attempts to catch the e-mails of less importance. It moves your low priority messages out of your Inbox so you can easily scan for important messages. These could be items you may want to read, but are not deemed important; such as newsletters or marketing periodicals.

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Topics: Harmony, IT services, Office 365

Voice as an Application: Why it's time to think VoIP

Posted by Griffin Ball on Oct 3, 2017 4:13:00 PM

What if your email only worked on a special computer? Or even only in your office?

Something amazing happens when communication becomes an application.It is no longer hindered by traditional constructs, instead it becomes a tool that enables your staff to encounter your clients anywhere. It is a single point that allows them to reach you wherever you are and lets you deliver a unique customer experience.

However, email is quickly becoming impersonal and customers are seeking more than just perfectly worded text or automated email responses. They're looking for someone on the other end.

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Topics: Harmony, VoIP, IT services

The importance of using a ticketing system.

Posted by Griffin Ball on Sep 28, 2017 4:16:00 PM

Printer not working? Computer frozen up? Is the WI-FI down? Whenever our clients have a tech problem, the help-desk has always been there to help. Harmony's help desk has made it easy for them to simply fill out a ticket with us describing their problem, email us, or even call in for quick assistance.

How is it we do not get overwhelmed?

There is an issue that we (and most other IT companies) face... When people run into a problem and they need us to fix it, they may submit their problems to the help-desk, but when everyone stops using the help-desk portal we lose traction from the oscillate of problems that are not automatically being tracked. Emails to personal accounts, calling cell phones or even just stopping a technician in the hallway to express their VoIP concerns can all get lost in the void.

Does this sound familiar? Well there are a few tips that everyone should know about IT to get quicker help:

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Topics: Harmony, IT services

What's a Network Risk Assessment & why should I get one?

Posted by Laif Thorbahn on Sep 26, 2017 3:45:00 PM

Your network is only as safe as its weakest link.

Network Risk Assessments are akin to a doctor’s wellness check, as they don’t need to be done often, but that does not mean you should skip them outright. These assessments do a full scan of everything in your environment, (all devices and users are checked) this then gives back data based on the conducted scan including; risks/issues associated with the network, internet speed tests, computer activity, user activity, and storage analytics.

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Topics: Harmony, IT services, Network Risk Assessment

Importance of Office 365 in Business

Posted by Keith Davis on Sep 21, 2017 3:50:00 PM

Why is Office 365 such a big deal?

As we all know, Office 365 is something that has become more prevalent in the workplace. But why? This suite of programs works as your one-stop-shop for the everyday needs in business. Programs like Word, Excel, PowerPoint, OneNote, Skype, SharePoint, etc. are all tools within this extensive suite. Cool huh!

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Topics: Harmony, Office 365, Business Continuity

Backups & Business Continuity. What’s the difference?

Posted by Matt Almendinger on Sep 19, 2017 4:17:00 PM

What would happen to your business if it lost all its data?

What is Business Continuity?

More and more our businesses depend on data. Data that is primarily stored electronically – and why wouldn’t we? We can easily automate, search, share, and access data that is stored in a computer system, but what happens when faced with the unthinkable?

That’s where Business Continuity steps in. This is a set of plans, processes, and audits structured together that will allow your business to keep going when a catastrophe strikes. This can all be managed by your MSP.

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Topics: Harmony, IT services, Business Continuity

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