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Recent Posts

Make Your Tech Work For You!

Posted by Mark Nash on Feb 5, 2021 11:00:00 AM

‘Harmony’ has a few definitions, but the most relevant to Lighthouse IT Solutions is both the “pleasing arrangement of parts” and “internal calm.” This is what Lighthouse IT Solutions’ Harmony services strives to provide you with; a suite of IT solutions that work with each other and your business in order to harmonize with your workflow.

Harmony combines the following categories into one cohesive plan: infrastructure, security, business continuity & disaster recovery, technical support & systems management, and finally mobility.

Let's take a look at each of these and how your business can benefit from the perks of experiencing Harmony.

Technical Support & Systems Management

Technical support and systems management is, of course, the first and main pillar which we are built around. We would not be much of an IT company if we were not able to help you with your technical problems. So, to ensure that we can help you with all your tech problems Lighthouse IT Solutions offers both onsite and remote help desk support. This is all neatly managed within our ticketing system. In the event of an emergency, such as a cyber-attack that brings your workflow to a halt, we offer 24-hour support to get your systems back online as soon as possible.

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Topics: Harmony, VoIP, IT services, Continued education, Office 365, Business Continuity, Managed Service Provider, Cybersecurity, Malware, Remote Workforce, Downtime

Voice as an Application: Why is it time to think VoIP?

Posted by Griffin Ball on Oct 3, 2017 4:13:00 PM

What if your email only worked on a special computer? Or even only in your office?

Something amazing happens when communication becomes an application. It is no longer hindered by traditional constructs, instead it becomes a tool that enables your staff to encounter your clients anywhere. It is a single point that allows them to reach you wherever you are and lets you deliver a unique customer experience.

However, email is quickly becoming impersonal and customers are seeking more than just perfectly worded text or automated email responses. They're looking for someone on the other end.

Feel free to get in touch with us about wanting your own internet based phone system!

CONNECT WITH US

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Topics: Harmony, VoIP, IT services

Why is a VoIP phone better than traditional Analog phone systems?

Posted by Keith Davis on Sep 7, 2017 9:00:00 AM

The difference:

IP phones are great, especially as business phones! They offer much more than the traditional way most businesses use, analog. VoIP (Voice over Internet Protocol) phone systems are better because they only require one connection point or network to operate on. With analog, you need several cables and a network (in addition to the IP network) for data. An IP phone can be moved all around the home or office and they will still pick up the configuration data. IP phones also retain any extensions as soon as they are installed while analog phones will only carry one extension and are not retained.
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Topics: Harmony, VoIP, IT services