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Recent Posts

Voice as an Application: Why is it time to think VoIP?

Posted by Griffin Ball on Oct 3, 2017 4:13:00 PM

What if your email only worked on a special computer? Or even only in your office?

Something amazing happens when communication becomes an application.It is no longer hindered by traditional constructs, instead it becomes a tool that enables your staff to encounter your clients anywhere. It is a single point that allows them to reach you wherever you are and lets you deliver a unique customer experience.

However, email is quickly becoming impersonal and customers are seeking more than just perfectly worded text or automated email responses. They're looking for someone on the other end.

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Topics: Harmony, VoIP, IT services

Why is a VoIP phone better than traditional Analog phone systems?

Posted by Keith Davis on Sep 7, 2017 9:00:00 AM

The difference:

IP phones are great, especially as business phones! They offer much more than the traditional way most businesses use, analog. VoIP (Voice over Internet Protocol) phone systems are better because they only require one connection point or network to operate on. With analog, you need several cables and a network (in addition to the IP network) for data. An IP phone can be moved all around the home or office and they will still pick up the configuration data. IP phones also retain any extensions as soon as they are installed while analog phones will only carry one extension and are not retained.
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Topics: Harmony, VoIP, IT services

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