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Recent Posts

Best way for employees to communicate internally

Posted by Laif Thorbahn on Aug 23, 2019 9:24:00 AM

Communicate internally? What's that all about?

This may seem like a no-brainer, of course we should communicate internally, but some people may not know the reason why internal communication is so important. To keep it simply, it keeps everyone in-the-loop and on task. These meetings or chats that happen with coworkers can also help build trust and increase efficiency. (Which in turn can increase enthusiasm at the workplace.) Another benefit of internal communication that gets overlooked, is that it actually helps with communication externally. If everyone knows what is going on, they are better able to answer questions clients may have. It may be surprising to some, but many businesses function without much internal communication between colleagues. With things like Microsoft Teams or Slack/GoToMetting or Zoom, there are great ways to fix this issue, but we will go over that in a bit.

What should be talked about?

Be it meetings or small chats, there are many things that can get talked about. Most would tend to lean towards more serious topics whether they be future plans for the company or how to best serve the clients they have. While these are great topics to talk about it is all too easy to forget that this time can also be used to ask questions no matter how mundane. These meetings can also be used for semi-casual conversations, like what should be for lunch that day. Again, increasing morale and efficiency.

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Topics: Harmony, IT services, Office 365

Is it better to have a little SaaS?

Posted by Laif Thorbahn on Aug 10, 2018 8:52:00 AM

SaaS (Software as a Service) is a term that has become more popular with the rise of the cloud, even though SaaS predates the cloud by decades. SaaS has had a long history in the computing world but is now most commonly used for cloud storage and business inter-connectivity. Let us go over what SaaS really is, the history, and some common examples of what they are used for today.

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Topics: Harmony, IT services, Office 365, Managed Service Provider

Spam Emails and Getting Rid of Them

Posted by Mark Nash on Jun 1, 2018 9:12:00 AM

Email spam, also known as junk, refers to all the unsolicited emails you receive and do not want to deal with (usually because they contain malicious links or viruses.) These shady emails are the ones that ask you to send money with the promise of bigger returns later, or offer to show you “sexy singles in your area”, or even just give you a link to a virus infested website. These can be in the forms of a forward from your grandma (chain-mail) or even just an email from your boss where the From Address has been spoofed. Phishing attempts made on your email address can lead to things like Ransomware or worse forms of malicious software. Obviously no one wants to deal with these so what is the best way to get them to stop showing up in your inbox?

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Topics: IT services, Office 365, Managed Service Provider, Internet Safety

Should I get my staff more training?

Posted by Griffin Ball on Oct 31, 2017 3:51:00 PM

No one truly enjoys spending their hard-earned cash. (Especially on other people...) But as a business, that is a huge part in development and growth of the company. You have to spend money to make money, right? Training is no exception. We just try to make that blow a little softer.

SO which courses do employees need the most? What would be the most effective?

As a tech company, we are consultants for many bigger companies. That puts us in a unique spot to see how other businesses function and how they do their continued education. We have noticed that many business owners buy software to fix issues, which is great! (Supporting tech development is a strong way to grow.) But a lot of companies do not follow through with their staff training to use those products. The education you get for your staff should be focused on programs that you already use. The Microsoft Office suite is one of the most used software packages to date. When you apply for a job, it is basically expected of you to already know some of these products. Most times employers like you to have a specialization in at least one of them too.

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Topics: IT services, Navigate Training, Office 365