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Recent Posts

Establishing a New Norm - The Lighthouse IT Podcast

Posted by Nicole Daley on Apr 24, 2020 2:12:24 PM

In this week's podcast Matt brings in Lighthouse IT Solutions’ marketing specialist, Griffin! 

Together they encourage bringing business to normalcy within the COVID-19 crisis. What “normal” stands for may not have the same definition as it did earlier this year. In order to come out on top, an adaptable mentality will be key.  

To learn more, listen to the last podcast here!

Many of us have now experienced what it’s like to work remotely. There is a surplus of tools like video conferencing, VoIP phone systems, and cloud-based document management; these make remote working easily successful. If you have any troubles or want more information, be sure to reach out to your IT source or Lighthouse IT Solutions!

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Topics: Harmony, IT services, Managed Service Provider, Momentum Marketing, Cybersecurity, Multi-factor Authentication, COVID19, Remote Workforce, Downtime, Podcast

Urgent/11 and You

Posted by Matt Almendinger on Oct 22, 2019 10:05:03 AM

Many of our clients using Buckeye and Telesystem services received a notice this morning regarding a set of zero-day vulnerabilities known as "Urgent/11" for devices running the VxWorks realtime operating system or VxWorks IPnet TCP/IP stack.

To help our clients understand the impact of this vulnerability, we are sharing the known impact of these vulnerabilities with respect to solutions provided by Lighthouse IT Solutions.

The extent of Urgent/11 is quite massive in size, due to its lightweight, high-performance nature and can be found commonly in medical devices, IP phones, firewalls, industrial controllers, elevators, and more. With this in mind, it may be necessary to contact other technology vendors to ensure that Urgent/11 does not affect a device outside of our partnerships.

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Topics: Harmony, IT services, Managed Service Provider, Cybersecurity

The Importance of Cybersecurity

Posted by Mark Nash on Oct 4, 2019 8:45:00 AM

October is National Cybersecurity Awareness Month (NCSAM)!

Now is the perfect time to talk about being safe online!

One of the most important things to remember for cyber security is that everyone needs to be active in it. It only takes one person clicking a sketchy download from a phishing email to compromise an entire network. Knowing how to be safe online does not require you to learn a load of technical jargon. You simply need an idea of what actions could be detrimental and be able to keep an awareness for anything that seems fishy. This can keep you much safer.

There are lots of actions you can take to increase your safety such as:

  • Checking that your system is running up-to-date security programs and read up on what scams and exploits people are using.
  • Making sure you have an enterprise-grade firewall protecting your business.
  • Backing-up all of your data so that you are ready for the worst.
  • Implementing user-based security and permissions to minimize human errors.
  • Getting a password and document manager to ensure password security.
  • You could even enlist the services of a certified ethical hacker to test your system’s security and inform you of any vulnerabilities they find.
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Topics: IT services, Internet Safety, NCSAM, Ransomware, Cybersecurity

Best way for employees to communicate internally

Posted by Laif Thorbahn on Aug 23, 2019 9:24:00 AM

Communicate internally? What's that all about?

This may seem like a no-brainer, of course we should communicate internally, but some people may not know the reason why internal communication is so important. To keep it simply, it keeps everyone in-the-loop and on task. These meetings or chats that happen with coworkers can also help build trust and increase efficiency. (Which in turn can increase enthusiasm at the workplace.) Another benefit of internal communication that gets overlooked, is that it actually helps with communication externally. If everyone knows what is going on, they are better able to answer questions clients may have. It may be surprising to some, but many businesses function without much internal communication between colleagues. With things like Microsoft Teams or Slack/GoToMetting or Zoom, there are great ways to fix this issue, but we will go over that in a bit.

What should be talked about?

Be it meetings or small chats, there are many things that can get talked about. Most would tend to lean towards more serious topics whether they be future plans for the company or how to best serve the clients they have. While these are great topics to talk about it is all too easy to forget that this time can also be used to ask questions no matter how mundane. These meetings can also be used for semi-casual conversations, like what should be for lunch that day. Again, increasing morale and efficiency.

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Topics: Harmony, IT services, Office 365