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Recent Posts

Make Your Tech Work For You!

Posted by Mark Nash on Feb 5, 2021 11:00:00 AM

‘Harmony’ has a few definitions, but the most relevant to Lighthouse IT Solutions is both the “pleasing arrangement of parts” and “internal calm.” This is what Lighthouse IT Solutions’ Harmony services strives to provide you with; a suite of IT solutions that work with each other and your business in order to harmonize with your workflow.

Harmony combines the following categories into one cohesive plan: infrastructure, security, business continuity & disaster recovery, technical support & systems management, and finally mobility.

Let's take a look at each of these and how your business can benefit from the perks of experiencing Harmony.

Technical Support & Systems Management

Technical support and systems management is, of course, the first and main pillar which we are built around. We would not be much of an IT company if we were not able to help you with your technical problems. So, to ensure that we can help you with all your tech problems Lighthouse IT Solutions offers both onsite and remote help desk support. This is all neatly managed within our ticketing system. In the event of an emergency, such as a cyber-attack that brings your workflow to a halt, we offer 24-hour support to get your systems back online as soon as possible.

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Topics: Harmony, VoIP, IT services, Continued education, Office 365, Business Continuity, Managed Service Provider, Cybersecurity, Malware, Remote Workforce, Downtime

Cyber Security While Shopping Online

Posted by Mark Nash on Oct 13, 2020 4:00:00 PM

Even since the early days of the internet people have seen the potential of being able to make purchases for just about anything from the comfort of their own homes. Online shopping means that you do not have to deal with traffic, crowds, or even having to transport your purchases. However, despite the benefits of online shopping, it carries its fair share of risks. Just as with any virtual service, online shopping is often targeted by hackers who want to steal personal data and money. Although these risks exist that does not mean that you should never do any shopping online, as long as you keep safety in mind and follow good practices then the risks can be greatly mitigated. There are three primary methods that hackers use in order to steal data from online shopping transactions. 

1. Phishing

The first of these is by phishing, which is the use of fraudulent websites or emails posing as legitimate ones. Common forms of this are when a cyber-criminal makes a fraudulent website that looks just like the legitimate version of an ecommerce website, and attempts to trick the user into making a purchase through this fraudulent site thereby inadvertently giving the cyber-criminal the users data when they attempt to complete the transaction. Additionally, when a cyber-criminal creates a fraudulent email designed to look like it is coming from a legitimate source, often asking the user to follow a link to a fraudulent website to “confirm some information about a purchase the user made,” although in reality this is just an attempt to get the user to give up their information to the cyber-criminal. The best way to prevent falling victim to this sort of scam is to stay cautious and pay close attention. When performing online shopping only use reputable vendors, and always check the address bar of the site that you are shopping on to make sure that it is what it should be. Additionally, always check the sender address of any emails you receive to ensure that they are actually coming from who they say they are, and if the email asks you to follow a link hover over the link and wait for the text box to appear showing you where the link actually leads to so you can determine if you should actually click on it. 

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Topics: IT services, Internet Safety, NCSAM, Ransomware, Malware

The Importance of Protection

Posted by Griffin Ball on Oct 9, 2020 2:45:00 PM
This was the first full week of National Cybersecurity Awareness Month (NCSAM)!

As per cisa.gov, this week's topic is “If You Connect It, Protect It.” While networks, like the internet, are amazing tools that allow us to connect devices and share information between them, they are also security risks as the other devices you connect to can be malicious. Don't panic! With a bit of awareness and a few tools, it's easy keep your devices safe.

If a device is connected to a network, it needs antivirus software to monitor for malicious activity and to remove the sneaky software. Lighthouse IT Solutions recommends Sophos for all your devices, whether they are on your home or business network. For devices on your home network you can find the free or premium version for Sophos Home here.

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Topics: IT services, Managed Service Provider, Internet Safety, NCSAM, Ransomware, Cybersecurity

We have joined the ASCII Group community!

Posted by Matt Almendinger on Aug 14, 2020 11:00:00 AM

One of the driving forces at Lighthouse IT Solutions has always been community. It’s what gets me out of bed in the morning. We love community in all of its forms - whether we are reviewing our vendors or our clients. However, one of the areas that we believe we have lacked as a provider is a community that represents our industry.

Unfortunately, all too often, it is hard to not get caught up in competition with our peers, making it difficult to find a place that allows us to have community with those in our industry. That competitive spirit can be a wedge between great opportunities. Well we are excited to announce that through this self-awareness, we have sought to fix this gap and found such an opportunity that will positively impact our clients.

So, it is my personal pleasure to announce that Lighthouse IT Solutions has joined the ASCII Group community. The ASCII Group is a collection of IT companies working together to better the industry and raise the bar, so to speak. This not only helps us here at Lighthouse to be better, but it allows us to offer more to our clients.

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Topics: Harmony, IT services, Business Continuity, Managed Service Provider