Communicate internally? What's that all about?
This may seem like a no-brainer, of course we should communicate internally, but some people may not know the reason why internal communication is so important. To keep it simply, it keeps everyone in-the-loop and on task. These meetings or chats that happen with coworkers can also help build trust and increase efficiency. (Which in turn can increase enthusiasm at the workplace.) Another benefit of internal communication that gets overlooked, is that it actually helps with communication externally. If everyone knows what is going on, they are better able to answer questions clients may have. It may be surprising to some, but many businesses function without much internal communication between colleagues. With things like Microsoft Teams or Slack/GoToMetting or Zoom, there are great ways to fix this issue, but we will go over that in a bit.
What should be talked about?
Be it meetings or small chats, there are many things that can get talked about. Most would tend to lean towards more serious topics whether they be future plans for the company or how to best serve the clients they have. While these are great topics to talk about it is all too easy to forget that this time can also be used to ask questions no matter how mundane. These meetings can also be used for semi-casual conversations, like what should be for lunch that day. Again, increasing morale and efficiency.