‘Harmony’ has a few definitions, but the most relevant to Lighthouse IT Solutions is both the “pleasing arrangement of parts” and “internal calm.” This is what Lighthouse IT Solutions’ Harmony services strives to provide you with; a suite of IT solutions that work with each other and your business in order to harmonize with your workflow.
Harmony combines the following categories into one cohesive plan: infrastructure, security, business continuity & disaster recovery, technical support & systems management, and finally mobility.
Let's take a look at each of these and how your business can benefit from the perks of experiencing Harmony.
Technical Support & Systems Management
Technical support and systems management is, of course, the first and main pillar which we are built around. We would not be much of an IT company if we were not able to help you with your technical problems. So, to ensure that we can help you with all your tech problems Lighthouse IT Solutions offers both onsite and remote help desk support. This is all neatly managed within our ticketing system. In the event of an emergency, such as a cyber-attack that brings your workflow to a halt, we offer 24-hour support to get your systems back online as soon as possible.