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Recent Posts

Make Your Tech Work For You!

Posted by Mark Nash on Feb 5, 2021 11:00:00 AM

‘Harmony’ has a few definitions, but the most relevant to Lighthouse IT Solutions is both the “pleasing arrangement of parts” and “internal calm.” This is what Lighthouse IT Solutions’ Harmony services strives to provide you with; a suite of IT solutions that work with each other and your business in order to harmonize with your workflow.

Harmony combines the following categories into one cohesive plan: infrastructure, security, business continuity & disaster recovery, technical support & systems management, and finally mobility.

Let's take a look at each of these and how your business can benefit from the perks of experiencing Harmony.

Technical Support & Systems Management

Technical support and systems management is, of course, the first and main pillar which we are built around. We would not be much of an IT company if we were not able to help you with your technical problems. So, to ensure that we can help you with all your tech problems Lighthouse IT Solutions offers both onsite and remote help desk support. This is all neatly managed within our ticketing system. In the event of an emergency, such as a cyber-attack that brings your workflow to a halt, we offer 24-hour support to get your systems back online as soon as possible.

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Topics: Harmony, VoIP, IT services, Continued education, Office 365, Business Continuity, Managed Service Provider, Cybersecurity, Malware, Remote Workforce, Downtime

Making Use of the Downtime

Posted by Mark Nash on Apr 11, 2020 2:00:00 PM

Productive tasks to help your business grow during your spare time.

As we begin to enter the warmer seasons, it is natural that small businesses will find their level of activity marginally lower, especially so this year with the COVID-19 virus keeping everyone indoors. While this potential decrease in revenue can be unsettling, the increase in free time can be put to good use. Now is your chance to take an introspective look at the business.

What can be improved, strengthened, or changed?  

DIGITAL SECURITY 

The best place to start is by reviewing your business’s digital security. You should review all the security systems that your company has set up and determine how capable they are of protecting your business and its data. Talk with your employees and make sure that they are aware of what is required of them to keep the business protected. A large part of security is having a plan to mitigate damage and the appropriate follow up in the unfortunate event that your business is the victim of a cyber-attack. Check out Navigate Defense if you want tools to enhance your workforce.

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Topics: Navigate Training, Continued education, Momentum Marketing, Website Development, SEO, Cybersecurity, COVID19, Remote Workforce, Downtime

Internet Safety for Children

Posted by Keith Davis on Mar 16, 2018 9:03:00 AM

Technology is becoming more accessible every day.

Our children have grown quite accustom to using gadgets that grant them access to the internet. Most parents may feel this is not a significant concept and that a simple talk would be enough for their children to make good choices online, but that may not always be the case. In fact, how often do you check how they are using their device(s)? How often do you research the sites they visit or the apps that they use? For example; my teenage daughter has a Facebook account, not only can I see her posts, but I also have access to her account information.

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Topics: Continued education, Internet Safety

Keep SSL in mind - Holiday shopping done right!

Posted by Keith Davis on Nov 16, 2017 4:05:25 PM

Here at Lighthouse IT Solutions, we would like to help make sure that when you shop online, you are safe and secure.

Preparing to commence in the annual holiday shopping?

Here's a tip on how to ensure that your shopping in a safe manner during this holiday season. The quickest and most basic way to ensure your connection is secure is to check that the website you are purchasing from is using SSL. “Secure Sockets Layer" (SSL) is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browser remain private.” (SSL.com) Basically, if the site you are visiting wants to collect your information from an email to a credit card, you will want it to be a secure connection. This guarantees that the data transfer stays between just you and the site.

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Topics: IT services, Continued education