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Recent Posts

Ransomware and How to Protect Your Organization...

Posted by Griffin Ball on Feb 9, 2018 9:03:00 AM

Businesses of every size are constantly threated by the brutal force of cyberattacks.

Ever since the first days of the world wide web, a form of blackmail called Ransomware has plagued businesses and individuals alike. So how does this work, why do people do it and how to protect your organization?

Ransomware is a type of malicious software that threatens to publish data and/or block your access to the files until a payment is made. Usually you have a deadline of only a few days to pay the hacker and sometimes you get two deadlines for different reasons. (You can see this man's own struggle meeting this here in a paper he wrote about the experience of being a victim to one of these attacks. He explains his frustrations, his advice, and his loss. Written late-2016.)

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Topics: Harmony, IT services, Business Continuity, Managed Service Provider

What is Phishing and how can you protect yourselves against it?

Posted by Griffin Ball on Feb 2, 2018 9:22:00 AM

Have you ever gotten a suspicious email from someone you do not know asking for passwords or other sensitive data? Well that was probably a phishing attempt. Emails, social media, phone calls, SMS (texts), even snail mail can be mediums for this form of attack. It basically affects everyone nowadays, but the main target of these attackers has become small businesses. This is because they often have a weak network and high payoff for breaching their system.

As of the end of March 2016, 93% of all phishing emails contained ransomware, according to the report Malware Report – Q1 by PhishMe. This is a jump in 29% from February of the same year.

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Topics: Harmony, IT services, Business Continuity, Network Risk Assessment

How often should business computers be upgraded?

Posted by Griffin Ball on Jan 12, 2018 9:39:00 AM

Most people recognize the early warning signs of when a computer is on it’s way out the door.

Whether it is crashing, freezing or just slow in general, it is obvious when a PC will need an upgrade, but understanding the balance between performance and budget is a must in a small business. First, it is important to know the difference between a consumer-grade PC and a business-grade machine. Business PCs will be built for reliability and should last 3-5 years, while consumer PCs will only last 2-3 years. Be sure to look for the distinction when buying. Business PCs bought in bulk are usually built to the order. If you want to buy pre-made models though, you will want to make sure that they all have an SSD with at least 180GB of storage, 8GB of memory (RAM), and a processor (CPU) with dual cores or higher. An intel i5 generally fits well in a business setting. These components will really make your computers last while greatly increasing productivity.

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Topics: Harmony, IT services, Business Continuity, Network Risk Assessment, Managed Service Provider

Why Documentation Can Streamline Any Business

Posted by Laif Thorbahn on Nov 7, 2017 3:51:00 PM

BENEFITs of having a KNOWLEDGE-BASE

As an IT company, we see the internal affairs of many different businesses. A general theme that we see is that companies without some sort of way to track their information, do not last very long. We use a platform called IT Glue to manage all the information for our clients and our own internal data. Documentation for any business is a vital part of their success as a whole. It can assist and streamline many processes that may otherwise be time consuming or unwieldy. Some applications that use documentation include organization, training and back-ups.

ORGANIZATION/DOCUMENTATION

Organization is by far the most used application of documentation as most of the time these two go hand in hand. Many software programs are designed for the organization of documents, which makes valuable information like receipts or invoices easier to look up and find. Also, if anyone in the company creates or learns anything of value, they can very easily type up their information and catalog it in the software. Organization is already an important part of a business's ability to function and adding documentation can bring efficiency up by significant margins.

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Topics: Harmony, IT services, Business Continuity, Managed Service Provider