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Recent Posts

PrintNightmare non-fix, Kaseya VSA patch, REvil gone, & TikTok to 3min

Posted by Griffin Ball on Jul 16, 2021 11:00:00 AM

The Lighthouse IT Podcast - July 16th, 2021

Have a listen as we go through the PrintNightmare fix that wasn't a fix, Kaseya releasing a patch to remediate on-premises VSA servers, REvil disappearing from the internet, Microsoft 365 Lighthouse, as well as TikTok not only increasing their video time limit but allowing users to submit video resumes for specific brands.

Listen here!

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Topics: Office 365, Business Continuity, Managed Service Provider, Internet Safety, Windows, Ransomware, Podcast

Widespread MSP Ransomware Incident & PrintNightmare

Posted by Griffin Ball on Jul 7, 2021 11:15:00 AM

The Lighthouse IT Podcast: BONUS EPISODE - July 7th, 2021

A few events happened last week that we felt it necessary to talk about them here. Take a listen as we go through PrintNightmare and the huge ransomware attack on Kaseya’s VSA remote management service. (We want to iterate that Lighthouse IT does not use VSA, but this is a huge hit to almost 60 manage service providers just like ourselves.)

Listen here!

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Topics: Business Continuity, Managed Service Provider, Internet Safety, Windows, Ransomware, Podcast

Statement Regarding the Kaseya VSA Breach

Posted by Griffin Ball on Jul 7, 2021 10:48:21 AM

Statement Regarding the Kaseya VSA Breach

Dear friend,

As you are aware, this past weekend, software vendor Kaseya experienced one of the largest wide-scale ransomware attacks ever experienced globally. But the attack wasn't against Kaseya themselves. It was against their customers: Managed Service Providers.

That terminology may sound familiar because that is precisely how Lighthouse IT Solutions is positioned. To accomplish so much with as few resources as possible, Managed Service Providers (MSPs) like us utilize automation software to monitor and process commands that we've scripted them to perform. This type of software is called a Remote Monitoring & Management (RMM) platform.

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Topics: Business Continuity, Managed Service Provider, Internet Safety, Windows, Ransomware, Podcast

Make Your Tech Work For You!

Posted by Mark Nash on Feb 5, 2021 11:00:00 AM

‘Harmony’ has a few definitions, but the most relevant to Lighthouse IT Solutions is both the “pleasing arrangement of parts” and “internal calm.” This is what Lighthouse IT Solutions’ Harmony services strives to provide you with; a suite of IT solutions that work with each other and your business in order to harmonize with your workflow.

Harmony combines the following categories into one cohesive plan: infrastructure, security, business continuity & disaster recovery, technical support & systems management, and finally mobility.

Let's take a look at each of these and how your business can benefit from the perks of experiencing Harmony.

Technical Support & Systems Management

Technical support and systems management is, of course, the first and main pillar which we are built around. We would not be much of an IT company if we were not able to help you with your technical problems. So, to ensure that we can help you with all your tech problems Lighthouse IT Solutions offers both onsite and remote help desk support. This is all neatly managed within our ticketing system. In the event of an emergency, such as a cyber-attack that brings your workflow to a halt, we offer 24-hour support to get your systems back online as soon as possible.

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Topics: Harmony, VoIP, IT services, Continued education, Office 365, Business Continuity, Managed Service Provider, Cybersecurity, Malware, Remote Workforce, Downtime